Privacy Policy
Last updated: 9/5/2025
GDPR CompliantIDEA GROUP sp. z o.o. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email strategy platform at converting.email.
We are the data controller for the personal data we process. Our Data Protection Officer can be contacted at hello@converting.email.
Account Information
- Email address (required for account creation)
- Name and company information (optional)
- Password (encrypted and hashed)
- Profile preferences and settings
Email Analysis Data
- Email content you submit for analysis
- Analysis results and recommendations
- Industry and email type classifications
- Performance metrics and insights
Usage Data
- Journey templates and configurations
- Email campaigns and sequences
- User interactions and feature usage
- Device information and browser details
Technical Data
- IP addresses and location data
- Browser type and version
- Operating system information
- Session data and cookies
Contract Performance
We process your data to provide our email analysis and strategy services as outlined in our Terms of Service.
Legitimate Interest
We process data to improve our services, prevent fraud, and ensure platform security.
Consent
We process marketing communications and analytics data only with your explicit consent.
Service Provision
- • Email analysis and recommendations
- • Journey template creation
- • User account management
- • Customer support
Platform Improvement
- • Feature development
- • Performance optimization
- • Security monitoring
- • Analytics and insights
OpenAI
We share email content with OpenAI for AI analysis. OpenAI's data usage policies apply.
Anthropic
We may share email content with Anthropic for Claude-powered analysis.
Supabase
We use Supabase for secure data storage and authentication services.
Netlify
We use Netlify for hosting and CDN services with privacy-friendly analytics.
Right of Access
Request a copy of your personal data
Right to Portability
Export your data in a machine-readable format
Right to Erasure
Request deletion of your personal data
Right to Rectification
Correct inaccurate personal data
Right to Object
Object to processing of your data
Right to Restrict
Limit how we process your data
Exercise Your Rights: Contact us at hello@converting.email or use the privacy dashboard in your account settings. We will respond within 30 days.
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- Encrypted storage with AES-256
- Regular security audits and penetration testing
- Access controls and authentication
- Automated backup and disaster recovery
- GDPR-compliant data processing agreements
For privacy-related questions or to exercise your rights:
Data Protection Officer: hello@converting.email
Company: IDEA GROUP sp. z o.o.
Response Time: Within 30 days for GDPR requests